docs: complete Cowork documentation v1.0 (Phase 2)
- Create comprehensive Cowork docs (23 files in cowork/) - 6 guides: overview, getting started, capabilities, security, troubleshooting - 60+ ready-to-use prompts across 4 categories - 5 step-by-step workflows - Reference materials: cheatsheet, FAQ, comparison, glossary - Integrate Perplexity research (P0/P1/P2) - Exact error messages with solutions (VPN, Chrome host, context limits) - Competitive analysis (vs Copilot/Gemini/ChatGPT/Apple Intelligence) - Enterprise validation (TELUS, Rakuten, Zapier stats) - OCR accuracy benchmarks (97% field, 63% line-item) - Token budget planning per task type - Document critical limitations - VPN incompatibility (#1 community issue) - Context limit reality (165K vs 200K theoretical) - Platform constraints (macOS only) - Usage limits and pricing (Pro $20, Max $100-200) - Update central files - README.md: detailed Cowork section with tables - VERSION: 3.9.6 → 3.9.7 - machine-readable/reference.yaml: add cowork_reference entry - machine-readable/cowork-reference.yaml: new LLM-optimized index (~1.5K tokens) Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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cowork/reference/cheatsheet.md
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cowork/reference/cheatsheet.md
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# Cowork Cheatsheet
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> **One-page quick reference** — Print-friendly
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**Requires**: Pro ($20/mo) or Max ($100-200/mo) subscription, macOS
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---
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## Quick Start
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```bash
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# 1. Create workspace
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mkdir -p ~/Cowork-Workspace/{input,output}
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# 2. Enable Cowork in Claude Desktop → Settings → Features
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# 3. Grant folder access when prompted
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```
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---
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## Essential Prompt Pattern
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```
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Task: [clear single objective]
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Input: ~/Cowork-Workspace/input/
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Output: ~/Cowork-Workspace/output/[filename.ext]
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Format: [specific format requirements]
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```
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---
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## Can Do / Cannot Do
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| ✅ CAN DO | ❌ CANNOT DO |
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|-----------|--------------|
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| Read/write files | Execute code |
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| Create Office docs | Run scripts |
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| Extract data from images | Access cloud storage |
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| Organize folders | Make API calls |
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| Web research (Chrome) | Process audio/video |
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| Generate PDFs | Decrypt files |
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---
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## Output Formats
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| Format | Extension | Notes |
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|--------|-----------|-------|
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| Word | .docx | Headers, tables, formatting |
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| Excel | .xlsx | Formulas, multiple sheets |
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| PowerPoint | .pptx | Slides, basic formatting |
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| PDF | .pdf | Generated from content |
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| Text | .txt, .md | Any text format |
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| Data | .csv, .json | Structured data |
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---
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## Prompt Examples
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### File Organization
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```
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Organize files in ~/Cowork-Workspace/input/ by type.
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Create folders: Documents, Images, Spreadsheets, Other.
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Save summary to ~/Cowork-Workspace/output/organization-report.txt
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```
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### Data Extraction
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```
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Extract expenses from receipt images in ~/Cowork-Workspace/input/receipts/
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Create Excel file with: Date, Vendor, Amount, Category
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Add totals row. Save to ~/Cowork-Workspace/output/expenses.xlsx
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```
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> ⚠️ OCR: 97% field accuracy, 63% line-items. Always verify totals.
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### Document Synthesis
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```
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Combine notes in ~/Cowork-Workspace/input/notes/ into a status report.
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Structure: Executive Summary, Progress, Risks, Next Steps.
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Save as ~/Cowork-Workspace/output/status-report.docx
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```
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### Web Research
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```
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Research top 5 project management tools.
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Create comparison table with: Name, Price, Key Features, Pros, Cons.
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Save to ~/Cowork-Workspace/output/pm-tools.md
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```
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---
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## Security Quick Rules
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| 🔴 CRITICAL | 🟠 HIGH |
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|-------------|---------|
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| Dedicated workspace only | Review every plan |
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| No credentials in workspace | Backup before destructive ops |
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| Verify file sources | Manage Chrome permissions |
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---
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## Common Issues → Quick Fixes
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| Issue | Fix |
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|-------|-----|
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| Can't see Cowork | Update app + restart |
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| Permission denied | System Preferences → Privacy → re-grant |
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| Task stops | Break into smaller batches |
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| Excel formulas broken | Specify regional syntax |
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| Chrome not working | Grant Accessibility permission |
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---
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## Dangerous Patterns to Avoid
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```
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❌ "Process all files in ~/"
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❌ "You have access to Documents"
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❌ "Here's my password file"
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❌ "Delete all duplicates" (without backup)
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❌ Skip plan review
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```
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---
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## Decision Flow
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```
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Need code execution? → Use Claude Code
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Need file manipulation? → Use Cowork
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Just conversation? → Use Projects
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```
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---
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## Regional Excel Settings
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| Region | Formula Syntax |
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|--------|---------------|
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| US/UK | `=SUM(A1,A2)` (comma) |
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| EU | `=SUM(A1;A2)` (semicolon) |
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Specify in prompt: "Use European/US formula syntax"
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---
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## Workflow Cycle
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```
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Request → Analysis → Plan → ⚠️ Review → Approve → Execute → Verify
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↑
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READ THIS CAREFULLY
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```
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---
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## Context Limits
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| Content | Approximate Capacity |
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|---------|---------------------|
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| Text pages | 150-500 pages |
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| Documents | 50-100 docs |
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| Images (OCR) | 50-100 images |
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Hit limit? → Break into smaller batches
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---
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## Usage Limits
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| Tier | Intensive Use | Reset |
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|------|---------------|-------|
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| Pro | ~1-1.5 hours | Every 5 hours |
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| Max | 5x-20x Pro | Every 5 hours |
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⚠️ File/document tasks consume quota rapidly. Plan large batches accordingly.
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---
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## Token Budget by Task
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| Task Type | Typical Tokens | Pro Sessions |
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|-----------|----------------|--------------|
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| Simple Q&A | 5K-10K | Many |
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| File inventory | 20K-30K | 6-8 |
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| Small file org (10-20 files) | 30K-50K | 3-5 |
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| Large file org (50+ files) | 80K-150K | 1-2 |
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| Multi-doc synthesis | 50K-100K | 2-3 |
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| OCR batch (10+ receipts) | 60K-100K | 2-3 |
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**Agentic overhead**: Plan→Execute→Check cycles add 15-30% tokens.
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### Optimization Tips
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| Strategy | Savings |
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|----------|---------|
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| Batch 10-20 files per request | Optimal efficiency |
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| Checkpoint after each batch | Enables recovery |
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| Clear context for new tasks | Fresh 200K window |
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| Reuse previous outputs | Avoids re-processing |
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---
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## Keyboard Shortcuts
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| Action | Method |
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|--------|--------|
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| Stop execution | Type "Stop" |
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| New conversation | Cmd+N |
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| Clear context | Start new conversation |
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---
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## Links
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| Resource | URL |
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|----------|-----|
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| Full Docs | `cowork/README.md` |
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| Security Guide | `cowork/guide/03-security.md` |
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| Prompt Library | `cowork/prompts/` |
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| Troubleshooting | `cowork/guide/04-troubleshooting.md` |
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---
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*Cowork v1.0 (Research Preview) | Part of Claude Code Ultimate Guide*
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cowork/reference/comparison.md
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cowork/reference/comparison.md
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# Claude Products Comparison
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> **Purpose**: Choose the right Claude interface for your task
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---
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## Quick Comparison Matrix
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| Aspect | Claude Code | Cowork | Projects |
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|--------|-------------|--------|----------|
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| **Target user** | Developers | Knowledge workers | Everyone |
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| **Interface** | Terminal/CLI | Desktop app | Web chat |
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| **Primary use** | Software development | File manipulation | Conversations |
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| **Execute code** | ✅ Full shell | ❌ No | ❌ No |
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| **File access** | Full filesystem | Folder sandbox | Upload only |
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| **Create files** | Any type | Office, PDF, text | None |
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| **Web access** | Via tools | Chrome integration | In-chat search |
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| **Memory** | CLAUDE.md files | Via files | Project knowledge |
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| **Maturity** | Production-ready | Research preview | Production-ready |
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| **Platform** | macOS, Linux, Windows | macOS only | All (web) |
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| **Subscription** | Usage-based | Pro/Max ($20-200/mo) | All tiers |
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| **Security docs** | Extensive | None yet | Standard |
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---
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## Detailed Feature Comparison
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### File Operations
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| Capability | Code | Cowork | Projects |
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|------------|------|--------|----------|
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| Read local files | ✅ Any | ✅ Sandbox | ❌ Upload only |
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| Write local files | ✅ Any | ✅ Sandbox | ❌ No |
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| Create Office docs | ⚠️ Via scripts | ✅ Native | ❌ No |
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| Organize folders | ✅ Via shell | ✅ Native | ❌ No |
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| Bulk operations | ✅ Scripts | ✅ Agentic | ❌ No |
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### Code Execution
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| Capability | Code | Cowork | Projects |
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|------------|------|--------|----------|
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| Run shell commands | ✅ Full | ❌ No | ❌ No |
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| Execute Python | ✅ Yes | ❌ No | ❌ No |
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| Run tests | ✅ Yes | ❌ No | ❌ No |
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| Git operations | ✅ Yes | ❌ No | ❌ No |
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| Build projects | ✅ Yes | ❌ No | ❌ No |
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### Document Processing
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| Capability | Code | Cowork | Projects |
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|------------|------|--------|----------|
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| Read PDFs | ⚠️ Via tools | ✅ Native | ✅ Upload |
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| Read images (OCR) | ⚠️ Via tools | ✅ Native | ✅ Upload |
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| Read spreadsheets | ⚠️ Via scripts | ✅ Native | ✅ Upload |
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| Generate Word | ⚠️ Via scripts | ✅ Native | ❌ No |
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| Generate Excel | ⚠️ Via scripts | ✅ Native | ❌ No |
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| Generate presentations | ⚠️ Via scripts | ✅ Native | ❌ No |
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### Agentic Capabilities
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| Capability | Code | Cowork | Projects |
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|------------|------|--------|----------|
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| Multi-step planning | ✅ Yes | ✅ Yes | ⚠️ Limited |
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| Sub-agent delegation | ✅ Yes | ✅ Yes | ❌ No |
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| Plan review before execution | ✅ Yes | ✅ Yes | N/A |
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| Parallel execution | ✅ Yes | ✅ Yes | ❌ No |
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| Extended thinking | ✅ Yes | ✅ Yes | ✅ Yes |
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### Web & Research
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| Capability | Code | Cowork | Projects |
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|------------|------|--------|----------|
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| Web search | ✅ Via tools | ✅ Chrome | ✅ In-chat |
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| Browse pages | ✅ Via tools | ✅ Chrome | ❌ No |
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| API calls | ✅ Via code | ❌ No | ❌ No |
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| Download files | ✅ Yes | ⚠️ Via Chrome | ❌ No |
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---
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## Use Case Decision Matrix
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### Choose Claude Code When:
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| Scenario | Why Code |
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|----------|----------|
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| Building software | Full development environment |
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| Running tests | Test framework execution |
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| Git operations | Version control integration |
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| API development | HTTP requests, debugging |
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| Automation scripts | Full scripting capability |
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| DevOps tasks | Shell access, deployment |
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| Any code execution | Only option with shell |
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### Choose Cowork When:
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| Scenario | Why Cowork |
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|----------|------------|
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| Organizing files | Native folder operations |
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| Creating reports | Word, Excel, PowerPoint native |
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| Processing receipts | OCR + spreadsheet output |
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| Research compilation | Chrome + document generation |
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| Data extraction | Images → structured data |
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| Document synthesis | Multi-source → single output |
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| Non-technical users | No code knowledge required |
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### Choose Projects When:
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| Scenario | Why Projects |
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|----------|--------------|
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| Q&A about documents | Upload and discuss |
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| Brainstorming | Conversation-focused |
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| Writing assistance | Draft in chat |
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| Quick analysis | No file creation needed |
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| Mobile use | Web interface |
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| Budget constraints | All subscription tiers |
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---
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## Decision Flowchart
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```
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What do you need to do?
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│
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├─ Execute code, scripts, or shell commands?
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│ └─ Yes → Claude Code
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│
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├─ Manipulate local files without coding?
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│ ├─ Create Office documents?
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│ │ └─ Yes → Cowork
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│ ├─ Organize folders?
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│ │ └─ Yes → Cowork
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│ └─ Extract data from images/PDFs?
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│ └─ Yes → Cowork
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│
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├─ Just have a conversation about documents?
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│ └─ Yes → Projects
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│
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├─ Need it on mobile?
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│ └─ Yes → Projects (web)
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│
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├─ Budget constrained?
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│ ├─ Have Pro ($20/mo) or Max ($100-200/mo)?
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│ │ └─ Yes → Cowork available (Pro: light use; Max: heavy use)
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│ └─ No → Projects or Claude Code (usage-based)
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│
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└─ Not sure?
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└─ Start with Projects, escalate as needed
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```
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---
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## Hybrid Workflows
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### Developer + PM Collaboration
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```
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┌─────────────────────────────────────┐
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│ Developer (Claude Code) │
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│ • Generate technical spec │
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│ • Output to ~/Shared/specs/ │
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└───────────────┬─────────────────────┘
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↓
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┌─────────────────────────────────────┐
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│ PM (Cowork) │
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│ • Read tech spec │
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│ • Create stakeholder summary │
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│ • Output to ~/Shared/docs/ │
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└─────────────────────────────────────┘
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```
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### Research + Implementation
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```
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┌─────────────────────────────────────┐
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│ Analyst (Cowork) │
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│ • Web research via Chrome │
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│ • Compile comparison matrix │
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│ • Save to ~/Shared/research/ │
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└───────────────┬─────────────────────┘
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↓
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┌─────────────────────────────────────┐
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│ Developer (Claude Code) │
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│ • Read research output │
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│ • Implement based on findings │
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│ • Create code + tests │
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└─────────────────────────────────────┘
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```
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---
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## Pricing Comparison
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| Product | Cost Model | Typical Cost |
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|---------|------------|--------------|
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| **Claude Code** | Usage-based (API) | Variable, $10-100+/mo |
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| **Cowork** | Pro or Max subscription | $20-200/month |
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| **Projects** | All tiers | Free - $20+/month |
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### Cost Decision
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| Budget | Recommendation |
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|--------|----------------|
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| Free/minimal | Projects only |
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| $20/month | Pro: Cowork (light use) + Projects |
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| $50-100/month | Claude Code (usage-based) |
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| $100-200/month | Max: All products + extended Cowork usage |
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---
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## Migration Paths
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### Projects → Cowork
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When to migrate:
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- Need to create Office documents
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- Want batch file processing
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- Tired of manual file management
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### Projects → Code
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When to migrate:
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- Need code execution
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- Want version control integration
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- Building software
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### Cowork → Code
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When to migrate:
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- Need shell access
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- Want to run scripts
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- Require programmatic automation
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---
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## Feature Availability Timeline
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| Feature | Code | Cowork | Projects |
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|---------|------|--------|----------|
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| **Available now** | ✅ | ⚠️ Research preview | ✅ |
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| **Windows** | ✅ | ❌ (planned, no ETA) | ✅ |
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| **Linux** | ✅ | ❌ (not announced) | ✅ |
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| **Enterprise** | ✅ | ❌ (unknown) | ✅ |
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| **Team features** | ⚠️ Limited | ❌ | ✅ |
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---
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## Cowork vs Chat: When to Use Each
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|
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> **Key insight**: Cowork is not a Chat replacement—it's a specialist tool for specific task categories.
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|
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### Architecture Difference
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| Aspect | Chat (Projects/Web) | Cowork |
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|--------|---------------------|--------|
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| **Model** | Conversational (prompt → response → iterate) | Autonomous agent (task → plan → execute) |
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| **Interaction** | Dialogue-driven | Task-driven |
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| **Best for** | Thinking, reasoning, iteration | Execution, automation, batch ops |
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### Where Cowork Wins
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| Use Case | Why Cowork | Chat Alternative |
|
||||
|----------|------------|------------------|
|
||||
| **10+ file operations** | Direct folder access, parallel execution | Manual upload (20-file limit), sequential |
|
||||
| **Cross-document analysis** | Reads entire directories at once | Context fragmentation, attention decay |
|
||||
| **Repetitive automation** | Set up once, runs autonomously | Re-prompt every cycle |
|
||||
| **Browser automation** | Navigates, clicks, fills forms | Can only describe what you should do |
|
||||
| **Privacy-sensitive files** | Local processing, no upload | Files sent to cloud servers |
|
||||
|
||||
**Example**: 30 receipts → expense Excel
|
||||
- Cowork: Drop folder → 5 minutes autonomous
|
||||
- Chat: Upload 5 at a time, manually extract → 45 minutes
|
||||
|
||||
### Where Chat Wins
|
||||
|
||||
| Use Case | Why Chat | Cowork Limitation |
|
||||
|----------|----------|-------------------|
|
||||
| **Strategy/reasoning** | Iterative dialogue, hypothesis testing | Mechanical outputs lacking nuance |
|
||||
| **Code development** | Claude Code integration, rapid test cycles | Can execute but feels unnatural |
|
||||
| **Writing/drafting** | Live artifacts, inline iteration | Download-edit-reupload friction |
|
||||
| **Multi-domain synthesis** | Cross-domain reasoning | File-centric architecture |
|
||||
| **Collaboration** | Shareable links, team visibility | Desktop-only, no sharing |
|
||||
| **Zero-install access** | Any device, any browser | macOS app required |
|
||||
|
||||
**Example**: Marketing strategy memo
|
||||
- Chat: Iterative discussion, nuanced thesis → thoughtful output
|
||||
- Cowork: Mechanical structure from files → lacks strategic insight
|
||||
|
||||
### Performance Comparison
|
||||
|
||||
| Metric | Cowork | Chat |
|
||||
|--------|--------|------|
|
||||
| Cold start | ~3 seconds | 10-12 seconds (web login) |
|
||||
| Memory usage | 200-400 MB | 1.2-2.0 GB (extended sessions) |
|
||||
| Token consumption | ~1.5-2x Chat (planning overhead) | Baseline |
|
||||
| Session persistence | Requires app open | Survives tab reloads |
|
||||
|
||||
### Decision Framework
|
||||
|
||||
**Use Cowork when**:
|
||||
- Task involves 10+ files or batch operations
|
||||
- Need browser automation (scraping, forms)
|
||||
- Files are compliance-sensitive (prefer local)
|
||||
- Task is mechanical and well-defined
|
||||
- Output is file-based (Excel, PPT, docs)
|
||||
|
||||
**Use Chat when**:
|
||||
- Task requires reasoning, judgment, creativity
|
||||
- Coding/debugging needed
|
||||
- Iterative drafting or collaboration
|
||||
- Task is ambiguous or exploratory
|
||||
- Need mobile/zero-install access
|
||||
- Output is discussion-based
|
||||
|
||||
**Use both**:
|
||||
- Thinking phase (Chat) → refined requirements → execution phase (Cowork)
|
||||
- Example: Chat for strategy → Cowork for batch content creation
|
||||
|
||||
### The 80/20 Rule
|
||||
|
||||
For most knowledge workers:
|
||||
- **Chat: 80-85%** of use cases (thinking, writing, coding, analysis)
|
||||
- **Cowork: 15-20%** of use cases (batch files, automation, browser tasks)
|
||||
|
||||
Together they enable workflows impossible with either alone: **thinking at chat-speed + execution at agent-speed**.
|
||||
|
||||
---
|
||||
|
||||
## Competitive Landscape (January 2026)
|
||||
|
||||
How does Cowork compare to other AI desktop assistants?
|
||||
|
||||
### Feature Matrix
|
||||
|
||||
| Feature | Cowork | Copilot (MS) | Gemini | ChatGPT | Apple Intelligence |
|
||||
|---------|--------|--------------|--------|---------|-------------------|
|
||||
| **Local file access** | ✅ Sandbox | ✅ Office only | ⚠️ Drive | ⚠️ Limited | ✅ System-wide |
|
||||
| **Document creation** | ✅ Office, PDF | ✅ Office native | ✅ Docs | ⚠️ Artifacts | ⚠️ Basic |
|
||||
| **Browser automation** | ✅ Chrome | ❌ No | ❌ No | ⚠️ Operator (beta) | ❌ No |
|
||||
| **True autonomy** | ✅ Multi-step | ❌ Copilot | ❌ No | ⚠️ GPTs | ❌ No |
|
||||
| **OCR/Vision** | ✅ Good | ✅ Best | ✅ Good | ✅ Good | ✅ Good |
|
||||
| **Privacy (local)** | ⚠️ API calls | ⚠️ Cloud | ⚠️ Cloud | ⚠️ Cloud | ✅ On-device |
|
||||
| **Free tier** | ❌ Pro/Max | ⚠️ Limited | ⚠️ Limited | ✅ Yes | ✅ Built-in |
|
||||
| **Platform** | macOS | Windows/Mac | Cross | Cross | Apple only |
|
||||
|
||||
### Autonomy Ranking
|
||||
|
||||
| Product | Autonomy Level | Description |
|
||||
|---------|----------------|-------------|
|
||||
| **Cowork** | 🟢 High | Plans, executes multi-step tasks, delegates to sub-agents |
|
||||
| **ChatGPT Operator** | 🟡 Medium | Browser automation but limited file access |
|
||||
| **Copilot** | 🟡 Medium | Office integration but not truly autonomous |
|
||||
| **Gemini** | 🔴 Low | Chat-centric, limited execution |
|
||||
| **Apple Intelligence** | 🔴 Low | Utilities only, no complex workflows |
|
||||
|
||||
**Key differentiator**: Cowork is the only assistant that combines true multi-step autonomy + local file manipulation + browser automation in one package.
|
||||
|
||||
### Best Fit by Use Case
|
||||
|
||||
| Use Case | Best Choice | Why |
|
||||
|----------|-------------|-----|
|
||||
| **Office document creation** | Copilot | Native Word/Excel/PowerPoint integration |
|
||||
| **Receipt/invoice OCR** | Copilot or Cowork | Best accuracy (Copilot) vs autonomy (Cowork) |
|
||||
| **Browser automation** | Cowork | Only option with Chrome control |
|
||||
| **Privacy-sensitive work** | Apple Intelligence | On-device, no cloud |
|
||||
| **Cross-platform team** | ChatGPT | Available everywhere |
|
||||
| **Budget-conscious** | Apple Intelligence | Free with Apple devices |
|
||||
| **Complex file workflows** | Cowork | Sub-agent architecture, batch processing |
|
||||
| **Deep Office integration** | Copilot | Native APIs, best formulas |
|
||||
| **Large context** | Gemini | 1M+ token window |
|
||||
|
||||
### Privacy Architecture
|
||||
|
||||
| Product | Data Flow | Concern Level |
|
||||
|---------|-----------|---------------|
|
||||
| **Apple Intelligence** | On-device | 🟢 Low |
|
||||
| **Cowork** | Files → Anthropic API → Results | 🟡 Medium |
|
||||
| **Copilot** | Files → Microsoft Graph | 🟡 Medium |
|
||||
| **Gemini** | Files → Google Cloud | 🟡 Medium |
|
||||
| **ChatGPT** | Files → OpenAI | 🟡 Medium |
|
||||
|
||||
**Note**: All cloud-based options process file content on their servers. Only Apple Intelligence runs entirely locally. Cowork files leave your machine during processing.
|
||||
|
||||
### Pricing Comparison
|
||||
|
||||
| Product | Cost | Notes |
|
||||
|---------|------|-------|
|
||||
| **Apple Intelligence** | Free | Included with devices |
|
||||
| **Cowork** | $20-200/mo | Pro (light) or Max (heavy) |
|
||||
| **Copilot** | $20/mo (personal), $30/mo (enterprise) | M365 Copilot |
|
||||
| **ChatGPT** | Free-$20+/mo | Plus required for advanced |
|
||||
| **Gemini** | Free-$20/mo | Advanced for 1M context |
|
||||
|
||||
### When NOT to Use Cowork
|
||||
|
||||
| Scenario | Better Alternative | Why |
|
||||
|----------|-------------------|-----|
|
||||
| Need best OCR accuracy | Microsoft Copilot | Native Office, better extraction |
|
||||
| Need 1M+ context | Gemini Advanced | Largest context window |
|
||||
| Privacy non-negotiable | Apple Intelligence | On-device only |
|
||||
| Need cross-platform | ChatGPT | Works everywhere |
|
||||
| On Windows/Linux | Copilot or ChatGPT | Cowork is macOS only |
|
||||
| Free tier only | ChatGPT or Gemini | Cowork requires paid subscription |
|
||||
|
||||
---
|
||||
|
||||
## Summary
|
||||
|
||||
| If you are... | Use |
|
||||
|---------------|-----|
|
||||
| A developer | Claude Code |
|
||||
| A knowledge worker (non-technical) | Cowork |
|
||||
| Just chatting/analyzing | Projects |
|
||||
| On a budget | Projects |
|
||||
| Need file creation | Cowork |
|
||||
| Need code execution | Claude Code |
|
||||
| On Windows/Linux | Claude Code or Projects |
|
||||
| Need reasoning/iteration | Chat (Projects) |
|
||||
| Need batch file processing | Cowork |
|
||||
| Need best OCR | Microsoft Copilot |
|
||||
| Privacy-critical | Apple Intelligence |
|
||||
| Large documents (1M+) | Gemini Advanced |
|
||||
|
||||
---
|
||||
|
||||
*[Back to Cowork Documentation](../README.md)*
|
||||
278
cowork/reference/faq.md
Normal file
278
cowork/reference/faq.md
Normal file
|
|
@ -0,0 +1,278 @@
|
|||
# Cowork FAQ
|
||||
|
||||
> **20+ frequently asked questions** about Claude Cowork
|
||||
|
||||
---
|
||||
|
||||
## Getting Started
|
||||
|
||||
### Q: What is Cowork?
|
||||
**A:** Cowork is Claude's agentic desktop feature that lets you manipulate local files, create documents, and organize your workspace—without writing code. It runs in the Claude Desktop app and can autonomously execute multi-step file operations.
|
||||
|
||||
### Q: How do I get access to Cowork?
|
||||
**A:** You need:
|
||||
1. A Pro ($20/mo) or Max ($100-200/mo) subscription
|
||||
2. macOS (Windows planned, Linux not announced)
|
||||
3. Claude Desktop app (latest version)
|
||||
4. Enable in Settings → Features
|
||||
|
||||
### Q: What are the usage limits?
|
||||
**A:** Usage resets every 5 hours, not daily/monthly. Pro tier: ~45 short messages per reset (~1-1.5 hours intensive use). Max tier: 5x or 20x Pro's limit. File organization and document processing tasks consume tokens rapidly—budget accordingly.
|
||||
|
||||
### Q: Does Cowork work on Windows or Linux?
|
||||
**A:** Not yet (January 2026). **Windows** is on Anthropic's roadmap but has no ETA. **Linux** has no official announcement.
|
||||
|
||||
**Important distinction:**
|
||||
- **Claude Desktop** on Linux: Community workarounds exist (NixOS Flake is most reliable, also Debian packages, AUR)
|
||||
- **Cowork** on Linux: NO workaround. Cowork requires macOS-specific system APIs for computer use that have no Linux equivalent
|
||||
|
||||
If you need agentic capabilities on Linux, use **Claude Code** (native support) instead of Cowork.
|
||||
|
||||
### Q: Is Cowork the same as Claude Code?
|
||||
**A:** They share architecture but differ in interface and capabilities:
|
||||
- **Claude Code**: Terminal interface, full shell access, for developers
|
||||
- **Cowork**: Desktop app, file-only access, for knowledge workers
|
||||
|
||||
See [full comparison](comparison.md).
|
||||
|
||||
---
|
||||
|
||||
## Capabilities
|
||||
|
||||
### Q: What can Cowork do?
|
||||
**A:** Core capabilities:
|
||||
- Read and write local files
|
||||
- Create Word, Excel, PowerPoint, PDF documents
|
||||
- Organize and rename folders/files
|
||||
- Extract data from images (OCR)
|
||||
- Process PDFs
|
||||
- Web research via Chrome
|
||||
|
||||
### Q: What can't Cowork do?
|
||||
**A:** Cowork cannot:
|
||||
- Execute code or scripts
|
||||
- Make API calls
|
||||
- Access cloud storage directly (Google Drive, Dropbox)
|
||||
- Process audio or video
|
||||
- Decrypt encrypted files
|
||||
- Access network resources (except via Chrome)
|
||||
|
||||
### Q: Can Cowork browse the web?
|
||||
**A:** Yes, through Chrome integration. You grant Chrome access for specific tasks, and Cowork can search, read pages, and extract information. It cannot fill forms or make purchases for security reasons.
|
||||
|
||||
### Q: Can Cowork access Google Drive or Dropbox?
|
||||
**A:** No direct integration confirmed (January 2026). Workaround: Download cloud files to your local workspace first.
|
||||
|
||||
### Q: Can Cowork run Python or shell scripts?
|
||||
**A:** No. Cowork manipulates files only—it cannot execute code. Use Claude Code for code execution.
|
||||
|
||||
### Q: What file formats can Cowork create?
|
||||
**A:**
|
||||
- Office: .docx, .xlsx, .pptx
|
||||
- Document: .pdf, .txt, .md
|
||||
- Data: .csv, .json
|
||||
- Web: .html
|
||||
|
||||
### Q: Can Cowork create Excel formulas?
|
||||
**A:** Yes! Cowork can create Excel files with working formulas, multiple sheets, and formatting. Specify your regional setting (US comma vs EU semicolon syntax) in your prompt.
|
||||
|
||||
---
|
||||
|
||||
## Security
|
||||
|
||||
### Q: Is Cowork secure?
|
||||
**A:** There's no official security documentation yet (research preview). You should:
|
||||
- Use a dedicated workspace folder
|
||||
- Never grant access to Documents/Desktop
|
||||
- Keep credentials out of workspace
|
||||
- Review every execution plan
|
||||
- Backup before destructive operations
|
||||
|
||||
See [Security Guide](../guide/03-security.md).
|
||||
|
||||
### Q: Can Cowork access all my files?
|
||||
**A:** Only folders you explicitly grant access to. Best practice: create a dedicated `~/Cowork-Workspace/` folder and only grant access there.
|
||||
|
||||
### Q: What is prompt injection and should I worry?
|
||||
**A:** Prompt injection is when malicious content in files tries to manipulate AI behavior. Mitigation:
|
||||
- Only process files from trusted sources
|
||||
- Avoid files with instruction-like content
|
||||
- Review Cowork's plan before approval
|
||||
|
||||
### Q: Is my data sent to Anthropic's servers?
|
||||
**A:** File content is processed by Claude's API, similar to pasting text in chat. No official data retention policy specific to Cowork yet. For sensitive data, consider if cloud AI processing is appropriate.
|
||||
|
||||
### Q: Can I use Cowork for confidential business documents?
|
||||
**A:** Not recommended during research preview. Wait for:
|
||||
- Official security documentation
|
||||
- Enterprise features (audit trail, access controls)
|
||||
- Compliance certifications
|
||||
|
||||
---
|
||||
|
||||
## Troubleshooting
|
||||
|
||||
### Q: Cowork stopped mid-task. What do I do?
|
||||
**A:**
|
||||
1. Check output folder for partial results
|
||||
2. Break the task into smaller pieces
|
||||
3. Resume with explicit state: "Continue from X, remaining items are Y"
|
||||
|
||||
Common causes: context limit, timeout, network issues.
|
||||
|
||||
### Q: Can I use Cowork with a VPN?
|
||||
**A:** **No.** VPN software creates routing conflicts with Cowork's internal VM networking. This is the **#1 reported issue** on r/ClaudeAI.
|
||||
|
||||
**Exact error**:
|
||||
```
|
||||
Failed to start Claude's workspace — VM connection timeout after 60 seconds
|
||||
```
|
||||
|
||||
**Why it happens**: Cowork runs in a sandboxed virtual machine. VPNs intercept and reroute network traffic at the system level, breaking the host↔VM communication channel.
|
||||
|
||||
**Solutions**:
|
||||
1. **Disconnect VPN completely** before using Cowork
|
||||
2. If VPN required: Use split tunneling to exclude Claude Desktop
|
||||
3. Corporate environment: May need to batch Cowork tasks when VPN is off
|
||||
|
||||
There's no workaround that keeps VPN active. See [Troubleshooting](../guide/04-troubleshooting.md#vm-connection-issues) for details.
|
||||
|
||||
### Q: My Excel formulas show as text or errors.
|
||||
**A:** Regional syntax issue. Specify in your prompt:
|
||||
- US/UK: "Use comma separators in formulas"
|
||||
- EU: "Use semicolon separators in formulas"
|
||||
|
||||
### Q: Cowork can't access my folder.
|
||||
**A:**
|
||||
1. System Preferences → Security & Privacy → Files and Folders
|
||||
2. Find Claude Desktop
|
||||
3. Enable your workspace folder
|
||||
4. Restart the app if needed
|
||||
|
||||
### Q: Chrome integration isn't working.
|
||||
**A:** Grant additional permissions:
|
||||
- System Preferences → Security & Privacy → Accessibility → Add Claude
|
||||
- Ensure Chrome is installed (not Chromium)
|
||||
|
||||
### Q: How do I stop a running task?
|
||||
**A:** Type "Stop" in the chat or close the conversation window.
|
||||
|
||||
### Q: My task failed when my computer went to sleep.
|
||||
**A:** Cowork requires the desktop app to remain open and active. There is:
|
||||
- No offline mode
|
||||
- No cross-device sync
|
||||
- No memory persistence between sessions
|
||||
|
||||
**Prevention**: Disable sleep during long tasks. For critical work, break into smaller checkpointed batches that can be resumed.
|
||||
|
||||
### Q: What happens during an Anthropic outage?
|
||||
**A:** Cowork sessions may:
|
||||
- Show elevated error rates
|
||||
- Fail tasks that previously worked
|
||||
- Become unresponsive
|
||||
|
||||
**Action**: Check [status.anthropic.com](https://status.anthropic.com), wait for resolution, don't retry repeatedly (wastes quota).
|
||||
|
||||
---
|
||||
|
||||
## Pricing & Access
|
||||
|
||||
### Q: How much does Cowork cost?
|
||||
**A:** Requires Pro ($20/month) or Max ($100-200/month) subscription. Pro is available now but has tighter usage limits—recommended for light use only.
|
||||
|
||||
### Q: Pro or Max—which should I choose?
|
||||
**A:**
|
||||
- **Pro ($20/mo)**: Occasional use, light file organization, small batches. Quota exhausts in ~1-1.5 hours intensive use.
|
||||
- **Max ($100-200/mo)**: Heavy daily use, large batch processing, document-intensive workflows. 5x-20x more usage than Pro.
|
||||
|
||||
### Q: Is there a usage limit with Cowork?
|
||||
**A:** Yes. Usage resets every 5 hours (not daily/monthly). The ~200K token context window is the limit per session. Heavy tasks (file processing, OCR) consume tokens faster than chat.
|
||||
|
||||
---
|
||||
|
||||
## Technical
|
||||
|
||||
### Q: How does Cowork handle multiple files?
|
||||
**A:** Cowork can spawn sub-agents that work in parallel. Each sub-agent has fresh context and works on part of the task. The main orchestrator assembles results.
|
||||
|
||||
### Q: What's the context limit?
|
||||
**A:** ~200K tokens, roughly:
|
||||
- 150-500 text pages
|
||||
- 50-100 typical documents
|
||||
- 50-100 images (OCR)
|
||||
|
||||
### Q: Does Cowork remember across sessions?
|
||||
**A:** No built-in memory. Workaround: Save context to a file and load it next session.
|
||||
|
||||
### Q: Can I automate Cowork with scripts?
|
||||
**A:** Not currently. Cowork has no API or automation interface (January 2026). For automation, use Claude Code.
|
||||
|
||||
---
|
||||
|
||||
## Comparison
|
||||
|
||||
### Q: When should I use Cowork vs Claude Code?
|
||||
**A:**
|
||||
- **Cowork**: File organization, document creation, data extraction—no coding
|
||||
- **Claude Code**: Software development, shell access, code execution
|
||||
|
||||
### Q: When should I use Cowork vs Projects?
|
||||
**A:**
|
||||
- **Cowork**: Need to create files, organize folders, batch process
|
||||
- **Projects**: Just want to chat about documents, brainstorm, write
|
||||
|
||||
### Q: When should I just use Chat instead of Cowork?
|
||||
**A:** Chat (Projects/web) is better for:
|
||||
- **Reasoning & strategy**: Iterative dialogue, hypothesis testing, nuanced thinking
|
||||
- **Code development**: Claude Code integration, rapid test cycles
|
||||
- **Writing & drafting**: Live artifacts, inline iteration
|
||||
- **Exploratory tasks**: When requirements aren't clear yet
|
||||
- **Collaboration**: Shareable links, team visibility
|
||||
- **Mobile/any device**: Zero-install access
|
||||
|
||||
**Rule of thumb**: Is the challenge *intellectual* (reason/write/code) or *operational* (organize/automate/batch)? Chat for the first, Cowork for the second. Most users: ~80% Chat, ~20% Cowork.
|
||||
|
||||
### Q: Can developers benefit from Cowork?
|
||||
**A:** Yes, for non-code tasks:
|
||||
- Organizing documentation
|
||||
- Creating reports from logs
|
||||
- Research compilation
|
||||
- File management
|
||||
|
||||
---
|
||||
|
||||
## Future
|
||||
|
||||
### Q: Is Cowork still in beta?
|
||||
**A:** It's in "research preview" status as of January 2026. Expect bugs and missing features. Not recommended for production use.
|
||||
|
||||
### Q: What features are coming?
|
||||
**A:** Announced but no dates:
|
||||
- Windows support (on roadmap)
|
||||
- Possibly cloud storage integration
|
||||
- Possibly enterprise features
|
||||
|
||||
Note: Linux has no official announcement.
|
||||
|
||||
### Q: Will there be an API for Cowork?
|
||||
**A:** Unknown. Currently Cowork is desktop-only with no automation interface.
|
||||
|
||||
### Q: Should I expect breaking changes?
|
||||
**A:** Yes. Anthropic's research previews have low stability patterns:
|
||||
- Models deprecated ~6-12 months post-release (60+ day notice)
|
||||
- UI features get backend changes that may affect workflows
|
||||
- Behavior may change between updates
|
||||
|
||||
**Mitigation**: Don't build critical workflows that depend on Cowork's exact behavior. Have fallback plans. Check r/ClaudeAI and status.anthropic.com for change announcements.
|
||||
|
||||
---
|
||||
|
||||
## Still Have Questions?
|
||||
|
||||
- **Support**: support.anthropic.com
|
||||
- **Community**: Reddit r/ClaudeAI
|
||||
- **Feedback**: Claude Desktop app → Feedback option
|
||||
|
||||
---
|
||||
|
||||
*[Back to Cowork Documentation](../README.md)*
|
||||
154
cowork/reference/glossary.md
Normal file
154
cowork/reference/glossary.md
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|
|
@ -0,0 +1,154 @@
|
|||
# Cowork Glossary
|
||||
|
||||
> **Terminology specific to Claude Cowork and related concepts**
|
||||
|
||||
---
|
||||
|
||||
## A
|
||||
|
||||
### Agentic
|
||||
Describes AI systems that can autonomously plan and execute multi-step tasks with minimal human intervention. Cowork is "agentic" because it analyzes your request, creates a plan, and executes it (with your approval).
|
||||
|
||||
### Approval Gate
|
||||
The checkpoint where Cowork shows its planned actions and waits for your confirmation before executing. **Critical security measure**—always review before approving.
|
||||
|
||||
---
|
||||
|
||||
## C
|
||||
|
||||
### Claude Code
|
||||
Anthropic's CLI tool for developers. Shares architecture with Cowork but provides full shell access and code execution. Terminal-based interface.
|
||||
|
||||
### Claude Desktop
|
||||
The macOS application that hosts Cowork. Different from the web interface (claude.ai).
|
||||
|
||||
### Context Limit
|
||||
The maximum amount of text/data Claude can process in a single session (~200K tokens). When exceeded, tasks may fail or produce incomplete results.
|
||||
|
||||
### Context Window
|
||||
The "memory" space where Claude holds your conversation and file contents during a session. Measured in tokens.
|
||||
|
||||
### Cowork
|
||||
Claude's agentic desktop feature for knowledge workers. Manipulates files without code execution.
|
||||
|
||||
---
|
||||
|
||||
## E
|
||||
|
||||
### Execution Plan
|
||||
The detailed list of actions Cowork proposes before starting work. Shows what files will be affected and how. **Review this carefully.**
|
||||
|
||||
### Extended Thinking
|
||||
Claude's ability to reason through complex problems step-by-step. Shared capability between Claude Code and Cowork.
|
||||
|
||||
---
|
||||
|
||||
## F
|
||||
|
||||
### Folder Sandbox
|
||||
The restricted area where Cowork can operate. You grant access to specific folders; Cowork cannot access anything outside this boundary.
|
||||
|
||||
---
|
||||
|
||||
## K
|
||||
|
||||
### Knowledge Worker
|
||||
Non-technical professionals who work primarily with information and documents (project managers, analysts, writers, consultants). Cowork's target audience.
|
||||
|
||||
---
|
||||
|
||||
## L
|
||||
|
||||
### Local-First
|
||||
Design principle where data and processing stay on your computer rather than in the cloud. Cowork accesses local files only.
|
||||
|
||||
---
|
||||
|
||||
## M
|
||||
|
||||
### Max Tier
|
||||
The highest Claude subscription level ($100-200/month, with 5x or 20x usage multipliers). Recommended for heavy Cowork usage.
|
||||
|
||||
### Pro Tier
|
||||
The standard Claude subscription level ($20/month). Now includes Cowork access, but with tighter usage limits (~1-1.5 hours intensive use before quota resets).
|
||||
|
||||
### Multi-Step Task
|
||||
An operation requiring multiple sequential actions. Example: "read files → analyze → create report → organize output." Cowork excels at these.
|
||||
|
||||
---
|
||||
|
||||
## O
|
||||
|
||||
### OCR (Optical Character Recognition)
|
||||
Technology that extracts text from images. Cowork uses OCR to read receipts, screenshots, and scanned documents.
|
||||
|
||||
### Orchestrator
|
||||
The main Cowork agent that receives your request, creates the plan, coordinates sub-agents, and assembles results.
|
||||
|
||||
---
|
||||
|
||||
## P
|
||||
|
||||
### Prompt Injection
|
||||
A security attack where malicious instructions are hidden in files, attempting to manipulate AI behavior. Mitigation: only process trusted files.
|
||||
|
||||
### Projects
|
||||
Claude's conversation interface on claude.ai. Allows document uploads but no local file access or creation.
|
||||
|
||||
---
|
||||
|
||||
## R
|
||||
|
||||
### Research Preview
|
||||
Anthropic's term for early-access features that aren't production-ready. Cowork is in research preview (January 2026). Expect bugs.
|
||||
|
||||
---
|
||||
|
||||
## S
|
||||
|
||||
### Sub-Agent
|
||||
Specialized workers spawned by the orchestrator to handle specific parts of a task. Each sub-agent has fresh context and can work in parallel with others.
|
||||
|
||||
### Sandbox
|
||||
See [Folder Sandbox](#folder-sandbox).
|
||||
|
||||
---
|
||||
|
||||
## T
|
||||
|
||||
### Token
|
||||
The unit Claude uses to measure text. Roughly 4 characters or 0.75 words. Used to calculate context limits.
|
||||
|
||||
---
|
||||
|
||||
## W
|
||||
|
||||
### Workspace
|
||||
The dedicated folder structure for Cowork operations. Best practice: `~/Cowork-Workspace/` with `input/` and `output/` subfolders.
|
||||
|
||||
---
|
||||
|
||||
## Common Acronyms
|
||||
|
||||
| Acronym | Meaning |
|
||||
|---------|---------|
|
||||
| CLI | Command Line Interface |
|
||||
| OCR | Optical Character Recognition |
|
||||
| PDF | Portable Document Format |
|
||||
| API | Application Programming Interface |
|
||||
| SSO | Single Sign-On |
|
||||
|
||||
---
|
||||
|
||||
## Related Terms from Claude Code
|
||||
|
||||
| Term | In Code Context | In Cowork Context |
|
||||
|------|-----------------|-------------------|
|
||||
| **CLAUDE.md** | Project context file | Can use for shared team context |
|
||||
| **Sub-agents** | Task-specific workers | Same concept, file-focused |
|
||||
| **Hooks** | Event handlers | Not available in Cowork |
|
||||
| **MCP** | Model Context Protocol | Not exposed in Cowork |
|
||||
|
||||
---
|
||||
|
||||
*[Back to Cowork Documentation](../README.md)*
|
||||
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