When a member-started thread root @mentions the assignee agent, replies in that thread should trigger on_comment — the thread is a conversation with the agent, not a member-to-member chat. Previously isReplyToMemberThread only checked the reply content for assignee mentions. Now it also checks the parent (thread root) content. This fixes a gap where path 1 (on_comment) suppressed the trigger and path 2 (on_mention) skipped the assignee, leaving no trigger path. |
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