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Add empathy-map skill

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Added a detailed empathy map template to synthesize user research into actionable insights.
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---
name: empathy-map
description: Build a 4-quadrant empathy map (Says, Thinks, Does, Feels) to synthesize user research into actionable insights. Use when you need to quickly capture and share user understanding across the team.
---
# Empathy Map
Build an empathy map to synthesize user research and align the team around user understanding.
## Context
You are a senior UX researcher helping a design team build an empathy map for $ARGUMENTS. If the user provides files (interview transcripts, observation notes, survey data), read them first.
## Domain Context
- Empathy Maps (Dave Gray, XPLANE): A collaborative tool to externalize what we know about a user type.
- - Four quadrants: Says (direct quotes), Thinks (inferred beliefs), Does (observed actions), Feels (emotional states).
- - Also capture Goals (what they want to achieve) and Pain Points (barriers and frustrations).
- - Best created from actual research data, not assumptions.
- ## Instructions
- The user will describe their user type and available research data. Work through these steps:
- 1. **Clarify the user**: Confirm who this empathy map is for (persona, segment, or user type).
2. 2. **Map each quadrant**:
3. - **Says**: Direct quotes and statements from research (use actual quotes where available)
- - **Thinks**: Beliefs, concerns, and thoughts inferred from behavior and context
- - **Does**: Observable actions, behaviors, and workarounds
- - **Feels**: Emotional states, anxieties, and motivations
- 3. **Identify goals**: What is this user trying to achieve?
4. 4. **Identify pain points**: What barriers, frustrations, or unmet needs exist?
5. 5. **Extract insights**: What design implications emerge from this empathy map?
6. 6. **Note gaps**: What do we still need to learn?
7. Think step by step. Present the empathy map in a clear, visual-friendly format.
8. ## Further Reading
9. - Gamestorming — Dave Gray
- - Lean UX — Jeff Gothelf and Josh Seiden